About me
Experience and beautiful aesthetics.
I have worked with a number of clients, both through agencies and independently. I have worked with a number of clients, both through agencies and independently.
Sometimes, I am fortunate enough to win some awards & recognition.
18
Awards
22
Speeches
64
Articles
125
Projects
From the blog
Latest News
& Articles.
My publications and articles about UI/UX Design. A digression in my design workflow & methodologies.
abril 25, 2025
Speech Analytics: la revolución en la atención al cliente
When you are alone for days or weeks at a…
marzo 22, 2025
El poder del coaching continuo en call centers
Last year I wrote about why booking too far…
febrero 20, 2025
Errores críticos en la atención telefónica y cómo evitarlos
Just the other day I happened to wake up…
enero 18, 2025
Cómo implementar un sistema de calidad sin fricciones en tu call center
Talking to randos is the norm. I’ll never…